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Postcards July 2022 - Relationships - What kind do you have with your vet?

Healthy relationships are considered one of the pillars for your well-being

because they provide you with life energy that nurtures you from within. As humans, we feel the need to relate to others in order to feel worthy and to feel that we belong. We are social creatures. It doesn’t have to be a romantic relationship. All kinds of relationships play an essential role in our lives!  Just being in the presence of people with whom you have something in common with already contributes to your well-being! And this is because all types of encounters are exchanges of energy. Despite the fact that proximity is not a condition for us to start reaping the benefits of relationships, the quality of these relationships is essential. Healthy relationships will contribute to a good environment that anyone around you can benefit from energetically. They will allow love from within to come radiating out.

You probably never thought about your relationship with your veterinarian or any other service provider as a relationship at all. The main relationship with your vet is considered the veterinarian-client-patient-relationship (VCPR) and is the essential basis for interaction among veterinarians, their clients, and their patients.  It is critical to providing quality veterinary care and vital to animal welfare by allowing a veterinarian to regularly assess a pet’s entire physical status, family environment, and to regularly communicate with the owner. In Texas, veterinarians are required by law to maintain a current VCPR within the year in order to continue to dispense medications or even make recommendations for your pet. AAHA defines VCPR to require all of the following: 

  • The veterinarian has assumed responsibility for making medical judgments regarding the health of the patient and the need for medical treatment, and the client (owner or caretaker) has agreed to comply with the veterinarian’s instructions. 

  • The veterinarian has sufficient knowledge of the patient to initiate at least a general or preliminary diagnosis of its medical condition. This means the veterinarian has physically examined the patient within the past 12 months, or more frequently as dictated by the age of the patient, medical condition or treatment therapy such as with controlled substances.  

  • The veterinarian is available for ongoing care of the patient or has arranged for emergency coverage or continuing care and treatment of the animal by an appropriate veterinary professional. 

  • The veterinarian maintains complete and legible medical records, including assessment and treatment plan, in such a way that another veterinarian will be able to proceed with the continuity of care and treatment of that patient. 

Healthy relationships require that both people respect and trust each other, have an open and non-judgmental dialogue as well as a practice of give-and-take. Things that are most important in healthy relationships- trust, loyalty, happiness, respect, emotional support, humor, compromise, freedom/independence, safety, friendship, honesty, forgiveness, communication, quality time, random acts of kindness. When considering your relationship with your veterinarian, building trust, having good open and honest communication, and treating each other with respect will be greatly beneficial to your pets’ care.

Every year on the third Thursday of January, April, July, and October, businesses have the opportunity to go the extra mile to delight their customers on Get to Know Your Customers Day. Every Get to Know Your Customers Day brings new opportunities for businesses to better understand their customer base and increase their trust and loyalty.

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